Privacy Information Hint Technology
1. About us
Hint Technology Stockholm AB (“Hint,” “we,” “us,” and “our”) provides a platform for users to receive recommendations on movies, TV shows, and streaming content, as well as connect with friends and share recommendations. This Privacy Policy is designed to inform you about how we collect, use, and share your personal information and empower you to exercise your privacy rights. Hint is the controller for the personal information we process, unless stated otherwise. For contact information, refer to Section 12 below.
2. CONTROLLER
Hint Technology Stockholm AB
Corporate identification number: 559333 - 5911
Address: Dalagatan 9H, 113 61 Stockholm, Sweden
Email: hey@hint.media
3. Scope
This Privacy Policy applies to personal information processed by us, encompassing our websites, mobile applications, and other online or offline offerings collectively referred to as "Services."
4. Categories of personal information we collect and process
The categories of personal information we collect depend on how you interact with us, our Services. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.
A) Information You Provide Directly:
We may collect the following personal information that you provide to us:
- Account Creation: Name, email address, username, password.
- Purchases: Personal information associated with purchases, including payment details.
- Your Communications with Us: Email address, phone number, or mailing address when you contact us.
- Surveys: Information obtained during survey participation.Interactive Features: Information submitted through interactive features like messaging, chat, forums, etc.
- Business Development: Personal information for assessing potential business opportunities.
- Streaming Platform Credentials: Username, password to obtain viewing history and manage subscriptions.
- Job Applications: Information submitted for job applications posted on our Services.
B) Information Collected Automatically:
We may automatically collect information when you use our Services, such as:
- Automatic Data Collection: IP address, user settings, MAC address, cookie identifiers, device information, location information, and Internet service provider.
- Cookies, Pixel Tags/Web Beacons, and Other Technologies: Technologies for access, performance assessment, functionality enhancement, and analytics.
We may use Technologies and other third-party tools to process analytics information on our Services. Some of our analytics partners include:
- Google Analytics. For more information, please visit Google Analytics' Privacy Policy. To learn more about how to opt-out of Google Analytics' use of your information, please click here.
- Mixpanel. For more information about Mixpanel, please visit Mixpanel's Privacy Policy.
- Customer.io. For more information about Customer.io, please visit Customer.io’s Privacy Policy.
C) Information Collected from Other Sources: We may obtain information from third-party services and organizations such as app stores and social media sites if you access our Services through them.
5. How We Use Your Information
We use your information for various purposes, including providing our Services, administrative functions, and marketing our products and Services, as described below:
A) Provide Our Services
- Managing your information and accounts;
- Providing access to certain areas, functionalities, and features of our Services;
- Answering requests for customer or technical support;
- Communicating with you about your account, activities on our Services, and policy changes;
- Processing your financial information and other payment methods for products or Services purchased; and
- Processing applications if you apply for a job, we post on our Services.
B) Administrative Purposes
- Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
- Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
- Measuring interest and engagement in our Services;
- Improving, upgrading or enhancing our Services;
- Developing new products and Services;
- Ensuring internal quality control and safety;
- Authenticating and verifying individual identities;
- Debugging to identify and repair errors with our Services;
- Auditing relating to interactions, transactions and other compliance activities;
- Enforcing our agreements and policies; and
-Complying with our legal obligations.
C) Marketing and Advertising
We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.
Some of the ways we may market to you include email campaigns and offers from streaming services or our partners.
D) Other Purposes
- Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
- De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as market research reports or other analyses we create.
- Share Content with Friends. Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.
6. How We Disclose Your Information
We may disclose your information to third parties for purposes such as providing Services, protection, or in major business transactions.
A) Disclosures to Provide our ServicesThe categories of third parties with whom we may share your information are described below:
- Service Providers. We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, infrastructure hosting, payment processing, customer service, and related services. Our main service providers include Amazon Web Services (AWS) and OpenAI.
- Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information to business partners with whom we jointly offer products or services.
7. Your Privacy Choices and Rights
Under applicable law, you have rights regarding your personal information. This includes choices related to email communications, text messages, mobile devices, "Do Not Track" preferences, and more. If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws.
8. Security of Your Information
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. However, no system is entirely secure, and we cannot guarantee absolute security.
By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services.
9. International Data Transfers
All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to countries within the European Union and the United States, which may have data protection laws that are different from the laws where you live. We strive to safeguard your information in accordance with applicable laws.
10. Retention of Personal Information
We store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected such as legal compliance, and other legitimate purposes.
11. Children's Information
Our Services are not directed to children under 13. We do not knowingly collect personal information from children.
12. Other Provisions
Additional provisions include information about third-party websites/applications, supervisory authority, changes to the Privacy Policy, and how to contact us.
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. Providing personal information to third-party websites or applications is at your own risk.
Changes to our Privacy Policy. We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.
13. Contact Us
If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, contact us at:
Hint Technology Stockholm AB
Dalagatan 9H
113 61 Stockholm
Sweden
hey@hint.media
Thank you for reviewing our Privacy Policy.
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